Holomedia AI case studies
From LaGuardia to the Toronto Raptors
AI avatars, holograms and wayfinding helping travellers, guests, patients and fans.
Wayfinding
Boston Logan International Airport
9devices across the terminals
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Wayfinding · AI concierge wayfinder
Boston Logan International Airport
Boston Logan introduced Amelia, a life-size AI avatar concierge on a Proto holographic display, to help passengers navigate the terminals around the clock.
9devices across the terminals
24/7help when info desks are closed
175+languages available
First 90 days
24,107guided passenger assists
14%+of assists outside staffed hours
24.3%of passengers guided to shops and restaurants
+19%commercial conversion, vs 1% for mobile app users
Source: Massport, Boston Logan reporting and analytics dashboard.
What we built
- Single app across the entire device network
- Step-by-step guidance to gates, restaurants, shops, lounges and baggage claim, with live mapping
- QR codes that send walking directions to the passenger’s phone
- Real-time security wait time updates from the TSA
- 175+ languages available, launching with English, Spanish and French
- Hand-off to a live customer service agent when needed
- High-contrast display, closed captions, wheelchair-accessible positioning and accessible maps
Talk to us about a project like this Watch Amelia on NBC Boston
Wayfinding
LaGuardia Terminal B
1stairport worldwide with AI concierge wayfinding
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Wayfinding · AI concierge wayfinder
LaGuardia Terminal B
Bridget is a hyper-realistic, life-size avatar on a Proto display, the first AI concierge wayfinder in any airport.
1stairport worldwide with AI concierge wayfinding
What we built
- Single app across the entire device network
- First-turn guidance to gates and across terminal
- Dining and grab-and-go options before boarding
- Retail, lounges, premium services, relaxation areas and amenities
- Multilingual support, launching with English and Spanish
- Contextual recommendations based on location and walk times
- WCAG-compliant maps, closed captions, high-contrast interface, wheelchair-height interaction
“We’ve been really impressed with our new AI hologram experience at Terminal B. HOLOMEDIA AI delivered something that people immediately connect with. Their team has been easy to work with, responsive when it mattered most, and proactive throughout. The moment the AI Wayfinder went live, you could see passengers gravitate to it.”Adam Tijerina, Senior Director of Commercial and Guest Experience
Wayfinding
TD Union Station
4,575,308impressions
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Wayfinding · HoloWayfinder app
TD Union Station
More than 250,000 commuters pass through Union Station every day. The HoloWayfinder app, sponsored by TD Bank, added interactive holographic displays and digital maps, with directions to take on the go by phone.
4,575,308impressions
7,194interactions
1,081mobile scans
7:01dwell time
What we built
- Interactive holographic displays with digital maps
- Directions sent to commuters’ phones
- Targeted TD Bank messaging for sponsor visibility
Hospitality
Hilton Niagara Falls Fallsview Hotel & Suites
$42,613monthly revenue impact
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Hospitality · AI virtual concierge
Hilton Niagara Falls Fallsview Hotel & Suites
An AI avatar concierge on a holographic display that answers guests’ top questions, promotes the hotel’s restaurants and lets guests book dining, tours and attractions by scanning a QR code.
$42,613monthly revenue impact
17%conversion rate
4,110monthly interactions
What we built
- Answers to the hotel’s top FAQs by touch
- Restaurant promotions and key messages
- QR code booking for dining, tours and attractions
- Available 24/7
Retail
VinFast EV
2,500+vehicles sold
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Retail · Holographic storytelling
VinFast EV
A hologram with a lifelike digital influencer told VinFast’s EV story on a 12-week national mall tour, with an interactive configurator and QR codes that drove deposits on the spot.
2,500+vehicles sold
701,445brand impressions
7:58dwell time
What we built
- 3D motion graphics and an interactive vehicle configurator
- Battery subscription program explained in the display
- QR calls to action for immediate deposits
- Scanner data capture for campaign insights
Healthcare
Abbott Vascular
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Healthcare · Holographic medical education
Abbott Vascular
Using the Proto hologram display, doctors and global experts presented and discussed advances in endovascular and coronary technology in real time, appearing as interactive holograms that engaged peers across the conference floor.
What we built
- Custom app for Proto hologram display
- Interactive menus and 3D product experiences
- Life-size 3D holograms of key opinion leaders
- Abbott’s latest vascular solutions shown in 3D
- Live, interactive dialogue across geographies
Healthcare
Philips
6custom hologram apps
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Healthcare · Patient journey experiences
Philips
For Philips’ North America sales kickoff, six custom apps brought each stage of the patient journey to life, from early symptoms and diagnosis through treatment and recovery. The experience continues touring across North America for consumer health events.
6custom hologram apps
What we built
- Six apps covering the full continuum of care
- A conversational avatar of a Philips sales expert, powered by an integrated LLM
- English and German language support
- Updates and customization for each event
- Touring consumer health activations and major trade shows
Healthcare
Bausch + Lomb
$1.6Msales impact
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Healthcare · Holographic product launch
Bausch + Lomb
Holographic presentations brought leading doctors from across the country to educational events for eye care professionals, launching ULTRA® ONE DAY Multifocal lenses without the travel.
$1.6Msales impact
What we built
- Doctors “beamed in” as realistic holograms
- 3D hologram product experience
- Educational events for the doctor community nationwide
- Lower travel emissions than in-person speaker tours
Events
Toronto Raptors
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Events · Fan pop-up experience
Toronto Raptors
An interactive pop-up combining holography and augmented reality: AR snowflakes, playful face filters and a 3D basketball spinning on a fan’s finger.
What we built
- Hologram and augmented reality combined
- Custom “We the North” content
- Shareable moments that build fan engagement